Level 1 — Business Analysis Foundations: Mindset, Data & Business Thinking
Through hands-on business scenarios, you'll build a business analysis mindset, analyze sales, customer service, and product data, and turn insights into practical recommendations for better decisions.
Build practical, workplace-ready capability
Learn through structured modules, applied exercises, assessments, and a final capstone simulation.
Course Format
- Company samples
- Practical templates
- Applied workflows
- Required practice
- Structured assessments
- Capstone simulation
Who it is for
- Learners building accounting and finance foundations.
- Institutions and training partners delivering practical finance pathways.
- Early-career professionals or career switchers seeking structured finance capability.
- Partners seeking workplace-aligned finance learning under their own brand.
What learners will build
By the end of the program, learners should be able to:
- Explain how transactions flow through accounting records and financial statements.
- Record common revenue, expense, receivable, payable, and cash-related transactions.
- Apply basic cut-off and adjusting-entry logic.
- Complete simple reconciliations and working account reviews.
- Map balances into financial statement structure.
- Prepare close-support files and communicate basic finance findings more clearly.
Modules
Business Analysis Mindset
BA role, BA mindset, BA vs other roles, career relevance
Business Data Foundation
Business data, KPI, monthly review, Data → Question → Insight → Action
FreshMart Simulation Setup
FreshMart Monthly Business Review: Analyze Performance and Present Insights to Stakeholders
Sales Data Practice
Revenue by Region, Sales Channel Performance, orders, sales targets
Customer Service / CX Data Practice
Customer complaints, Return Rate, complaint patterns, CX risks
Product / Category Data Practice
Category performance, best sellers, slow movers, Stockout Rate
BA Thinking + Stakeholder Basics
BA thinking template, stakeholder concerns, issue-to-stakeholder mapping
Management Brief + Quiz + Mini Case
Management brief, final mini case, quiz, reflection
Capstone Project
FreshMart Performance and Present Recommendations to Stakeholders
Assessment style
Learners complete:
- Quizzes
- Applied workbooks
- Required practice
- Mini-cases
- Reconciliation exercises
- Close-support tasks
- Final capstone simulation
Final capstone
Foundation Close-Ready Simulation
Learners work through a company-sample case involving transaction recording, cut-off logic, reconciliation, mapping, and finance review.