Privacy and Cookies Policies

Privacy Policy

Effective Date: 1/1/2026

We respect your privacy and are committed to handling personal information in a transparent and responsible manner.

1. Scope

This Privacy Policy explains how AlokaOne may collect, use, store, and disclose personal information through our website, inquiry forms, demo requests, proposal requests, learner-facing environments, partner-facing environments, and related digital services.

2. Information We May Collect

We may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Role or job title
  • Country or region
  • Inquiry details, request type, or message content
  • Account or portal access information where applicable
  • Technical information such as browser type, device type, IP address, usage patterns, cookies, and analytics data

3. How We May Use Information

We may use information to:

  • Respond to inquiries, demo requests, and proposal requests
  • Provide requested information about programs, solutions, services, or partnerships
  • Operate and improve website functionality, portal access, and user experience
  • Communicate updates, service-related information, or relevant follow-up
  • Review fit, interest, usage patterns, and operational needs
  • Maintain security, troubleshoot issues, and protect against misuse

4. Legal or Operational Basis

Where applicable, we may process information based on:

  • Your request or consent
  • Legitimate business or operational interest
  • Performance of a contract or pre-contract review
  • Compliance with legal obligations
  • Protection of rights, safety, or operations

5. Cookies and Analytics

We may use cookies, analytics tools, and related technologies to understand website usage, improve performance, support functionality, and review visitor behavior at an aggregate or identifiable level where applicable.

Please also review our Cookies Policy .

6. Sharing and Disclosure

We do not sell personal information in the ordinary course of business.

We may share information where relevant with:

  • Service providers supporting website, hosting, CRM, analytics, communications, or operations
  • Partner, supplier, or implementation parties where necessary to respond to your request or support a relevant scope of work
  • Legal, regulatory, or enforcement authorities where required by law or reasonably necessary to protect rights, safety, or operations

7. International Access and Data Handling

Our website and services may be accessed from multiple countries. Depending on your location, your information may be processed in jurisdictions outside your home country.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the relevant business, operational, legal, security, or communication purpose, unless a longer retention period is required by law or justified by legitimate operational need.

9. Your Choices

Depending on context and applicable law, you may request to:

  • Access information we hold about you
  • Correct inaccurate information
  • Request deletion where appropriate
  • Opt out of certain communications
  • Manage cookies or browser-based tracking settings

10. Children’s Privacy

Our public website is not intended for children under 13 years of age unless explicitly stated otherwise for a specific service or environment. We do not knowingly collect personal information from children under 13 through the public website without appropriate safeguards and, where applicable, required consent.

11. Security

We take reasonable administrative, technical, and operational steps to protect information, but no method of transmission or storage is completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website after updates means you accept the revised version to the extent permitted by law.

13. Contact

For privacy-related questions, please contact:

Email: [email protected]